TRG Screen is pleased to announce Quest version 18.4 has been released. This release expands on the capabilities of the previously introduced automatic response bot with a new option to connect Quest with external resources to retrieve content: the citation bot.
The core tasks of managing market data inventory are well-known but only by looking “beyond the core” do insights that really add value and save time and money reveal themselves.
That was the message delivered by Richard Mundell, Chief Product Officer of market-leading enterprise subscription management company TRG Screen, to the DKF conference.
Quest has quickly developed into a leading solution for departments looking for a solution to route, manage, capture knowledge, and report on in-bound requests, even outside of information teams.
TRG Screen is pleased to announce Quest version 18.3 has been released. This release adds a new requestor sentiment survey used for evaluating the quality of responses when requests are resolved.
By utilising a request management system you can ensure you are spending time on the most important activities, without losing sight of the bigger picture. Comprehensive data about requests, urgency, process and progress at your fingertips not only ensures transparency, but frees up your time to attend to priority requests that most need your attention.
TRG Screen is pleased to announce Quest version 18.2 has been released. This release updates the recently introduced "Quest Pro" module with a machine-learning powered automatic response bot that continues to expand on the automation and intelligence features in the product.
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